This area ought not be subject to cost-cutting exercises, this is an issue of safety - something you can never compromise on, (nor us)...
The question is how safe do you want to keep your senior executives? The answer should always be, "As safe as possible". There can be no comprimises when it comes to safety.
App based 'on-demand' services have a place in Society. They have even become common in many peoples' lives. Like the mobile phone... How did we ever get on without it? our constant demand for immediacy has led us to this point, nothing can beat proper planning, most corporations will plan the diary of their senior executives, hence know well in advance when and where he/she needs to be in order to carry-out his/her duties - it's these Corporations who will most appreciate a service such as ours. We are a pre-booked service, just as you need to prepare for meetings, you have your notes or hint sheets etc, background homework is done in preparation, likewise we do the same for every job, we plan the best route in order to avoid known roadworks and we also have a back-up route should plan A not be feasible. Not forgetting Our Chauffeur who prepares him/herself, in order to look their best for you as a mark of respect. You will be wowed by our chauffeurs.
App-based services - can they be relied upon to transport your mst senior Executives? The booker has a duty of care to ensure he/she is using a competant London Chauffeur company, rather than a part-time driver... Afterall would you use a surgeon if you knew he/she wasn't qualified? Or if you knew during the week he/she is a 'dog-walker (something completely different to the task you are asking him/her to perform for you?
Executives are an asset of your company. They need to be taken care of so they can deliver. This support isn’t only at the office and during meetings, but around work, and when they’re getting from A-to-B. From the airport to the boardroom, to the working lunch to the networking event. Executives need us to seamlessly hold the strings of their day up so they can deliver as and when there is need.
Getting from A-to-B is what enables our best colleagues to do their job. We need to deliver so they can. But how do you choose your ride? How do you truly know whose hands your executives are safest in? Those making a car booking for them have a duty of care to ensure these executives, and all other passengers, are safe. Can safety be assured every time from every provider of rides?
You must be wondering what I mean. It wouldn’t surprise me if your safety isn’t the first thing you consider when you grab a cab via a popular app. Your demands are simple and few: get me there, and take me now, perhaps. But have you considered at what cost we are resorting to the fast food of rides? We have become so obsessed with expedience that we’re forgetting our other needs.
I'm not entirely putting down 'on-demand' ride apps; they have their place. They have been helpful in supplementing people’s income. They can be summoned at short notice. It may seem that these qualities fulfill your needs from your driver and your ride, and yet this is precisely what I want to enlighten you about. There is more to concern yourself with: safety. Safety, and ethics.
Your saftey should be enstrsted to a professional company. Private Car Services Ltd. (PCS) is a company where our drivers ARE prifessionals. Our drivers are Adavanced RoSPA certified(The standard UK Police drivers are tested to), or at a minimum Advanced drivers as certified by The Institute of Advanced Motorists. This is a huge difference between us and our App providers, Who don't even wish to be known as transportation companies. they are tech companies!
I'm referring to the professionalism of your driver - the driver of your executives. Your company’s best. The CEO or COO of the company is an important asset. They must be driven by, at the very least, suitably competent chauffeurs. Senior executives must be entrusted to full-time chauffeurs, and not part-time drivers - chauffeurs who know how to maintain their vehicle, and know the roads. A chauffeur who prioritises safety. A driver who understands the needs of your executive, and getting them where they need to be in as little fuss as possible.
How do I know safety and integrity are compromised by drivers on ride apps? Well, picture it: a parent outside Tesco’s needs a ride home after doing the weekly shop. They didn’t pre-plan this; they were just going to walk home from the station, and take something out of the freezer for dinner. But here they are, bags in hand, fatigued from their work day, and wanting a snappy out. They take out their phone, tap, tap, tap, and 10 minutes later their car has arrived. OK, it's not the cleanest, or freshest smelling, but you get what you pay for. You’re in the car, and you notice more. Your driver has deviated from the suggested route - ‘Oh, I know this area, the traffic is very bad here, there’s a faster route…’, and suddenly your ETA has changed dramatically. Ever wondered why your app ride shows up and behaves like this? Ever waited in worry about the notification email letting you know that, actually, you’ve been invoiced a good deal more than the original estimate?
Let me enlighten you. These apps have driven prices artificially low. To the point twhere most of them cannot turn a profit. The app convinces you of low prices, but makes no promises of them. The company fleeces the drivers of a huge portion of their earnings, and what’s left? Little. Little for the driver who needs to make ends meet. More than you might realise comes out of the driver’s pocket. The app company wins, again. It’s not sustainable. The drivers can’t sustain the standard that the ride app sells you. Something has to give. Inevitably, shortcuts are taken. Drivers resort to substandards. They hasten their driving for shorter rides so they can do more, and hope to earn more - quantity over quality. They have found ways of manipulating a system that doesn’t care about them. Through no fault of their own, they’ve started forgetting about you whilst they have been forgotten.
At Blackwing, we have an ethos that ensures all our people are taken care of. Your executive coming to London for a meeting. Our chauffeurs. Our chauffeurs are valued by us, and they know it. They feel their value working with us. They want to deliver. They do deliver. They deliver so your staff deliver. You deliver.
The best chauffeurs are here at Blackwing. At Blackwing, we are here to serve your most valuable assets: your staff. And we do exactly the same with our own: we take care of our most valuable assets so they deliver.