Private Car Services provide luxury chauffeur driven travel in London and throughout the UK. Hire a Bentley, Rolls Royce, Maybach or Mercedes for corporate use such as roadshows
or transfers to and from Heathrow, Gatwick and all other UK airports including private airfields. We also cater for any family occasion such as weddings or evenings out at the theatre.
We provide luxury chauffeur driven travel in London and throughout the UK for corporate and private purposes, airport transfers, and specialist wedding car hire.
 
    Welcome to Private Car Services, where quality & service matter    
   

We are committed to providing a high standard of service but occasionally we may not live up to our promises. If this happens, we want to hear from you as it gives us the chance to put matters right for you and to improve our service for everyone.

In the first instance, please bring your complaint to the attention of the chauffeur. He/she will make every effort to resolve the issue immediately. If you are unable or unwilling to do this, or if the matter remains unresolved, please send us an email at complaints@privatecar.co.uk as soon as possible.

Alternatively, you can write to us at:

Private Car Services
405 Kings Road
London
SW10 0BB

We will acknowledge all complaints within 72 hours and endeavour to investigate and answer all complaints within 14 days.

Should you still be dissatisfied, you can write to our governing body, The Public Carriage Office (PCO), which is part of Transport for London. The PCO licence vehicles (including black-taxis), and their drivers (including chauffeurs), plus the operators that run them, in the London area.

Public Carriage Office
15 Penton Street
London
N1 9PU

Telephone: 0845 602 7000
Fax: 020 7941 7897
Email: pco.tfl@gtnet.gov.uk
Website: www.tfl.gov.uk/pco